Sixty percent of employees feel dissatisfied with their jobs, according to research by Accenture. The reasons include low pay, dead-end work and constant pressure to do more with less. Because unemployment figures remain high, many employees stay put even if … Continue reading →
Research has begun about social media in the workplace with mixed findings. For you, the question is: Should I “friend” my employees on Facebook? Downside: People feel awkward about asymmetrical relationships, whether it’s with their parents or leaders, according to … Continue reading →
Many leaders pride themselves on their ability to listen. But to listen well, you must do more than concentrate on what you hear: You need to ask smart questions. Your timing, voice tone and word choice largely shape the effectiveness … Continue reading →
Few people enjoy conflict, but it’s an inevitable part of life and business, so if you want to succeed, you need to become skilled in managing it. A few phrases can help you to resolve conflicts when they arise, says … Continue reading →
Research shows that leaders who develop sound behaviors—and turn them into daily habits—make smart decisions more quickly. Their habits help them follow a disciplined process for analyzing situations and producing successful outcomes. Here are three habits that successful leaders often … Continue reading →
