How to Empower Customers This is my second in a three-part series addressing the how-to of my empowerment strategy. In this post, I will look more closely at the concept of empowering customers. First, why empower customers? That is an … Continue reading →
How to Empower Staff I consider the concept of empowerment to be one of the cornerstones of my success. I am often asked by others how to generate and manage empowerment on a day-to-day basis. The request for concrete information … Continue reading →
It’s tough to get employees engaged but, when you do, it’s worth its weight in gold… let me tell you a story about how I achieved this to great effect… A number of years ago, back in my corporate career, … Continue reading →
Jakarta (ANTARA News) – Organisasi Buruh Internasional (ILO) mendorong pemerintah Indonesia untuk mengoptimalkan peran kesepakatan bilateral dan multilateral sebagai perangkat untuk memberi perlindungan yang lebih baik kepada pekerja migran Indonesia di negara-negara tujuan. “Selama dua dasawarsa terakhir, Indonesia telah menjadi … Continue reading →
If you want to become a leader, don’t wait for the fancy title or the corner office. You can begin to act, think, and communicate like a leader long before that promotion. Even if you’re still several levels down and … Continue reading →
