How to Empower Your Industry What is your responsibility to your industry? You may think that this is a silly question. After all, you are already responsible to your workers, your customers, perhaps your shareholders. Why should your industry be … Continue reading →
How to Empower Customers This is my second in a three-part series addressing the how-to of my empowerment strategy. In this post, I will look more closely at the concept of empowering customers. First, why empower customers? That is an … Continue reading →
How to Empower Staff I consider the concept of empowerment to be one of the cornerstones of my success. I am often asked by others how to generate and manage empowerment on a day-to-day basis. The request for concrete information … Continue reading →
