The term “engagement”, although not a new term in the business world, has continually struck a chord that seems to resonate stronger as the years go on. What once meant to be a measure of employee satisfaction and buy-in is … Continue reading →
I will never forget the experiences of getting my first suit. I was 12 years old and my father took me to a department store on 18th street in New York City. I was very excited; this was the transition … Continue reading →
Before you address a roomful of employees, identify the main point you want to make. Then figure out a memorable way to convey that point. Consider how Jack Welch, General Electric’s former CEO, informed his top managers of the kind … Continue reading →
It’s never easy giving people negative feedback, but it’s required, in the interest of bringing out the best in employees. According to research by Columbia University’s Aylet Fishbach and Stacy Finkelstein, negative feedback improved efficiency, more so in people who … Continue reading →
An employee who files a complaint or returns from a leave of absence and shortly thereafter suffers an adverse employment action is likely to smell a retaliation rat. But what’s considered an adverse action? The answer to that question has … Continue reading →
