It’s a fact—some employees are more difficult to manage than others. Because many disruptive workplace situations are uncomfortable to handle, they’re often ignored or mishandled by managers. The result: a slow wearing-down of employee morale. Rather than ignoring tough situations or automatically … Continue reading →
Many people get tongue-tied at work for a variety of reasons: shyness, lack of confidence, a perceived lack of power. But in business, it’s important to share your ideas, and speak out effectively. Fortune’s Anne Fisher answered a reader question … Continue reading →
Success is not measured by the quality you have in your own work, but by the value you offer others in their work, writes Ben Drake, communications and branding leader at be-influential.com, who offers these value-adding tips: Strive to do … Continue reading →
Build buy-in by ‘noticing out loud’ It sounds simple but it takes empathy and awareness. Test the technique with a waiter or salesperson (“You’ve pointed out features I didn’t even notice—that was so helpful!”), and then watch how his or … Continue reading →
In an experiment, people who had been praised for their decision-making skills were 40% more likely to escalate their commitment to a bad decision (in this case, a bad hire) than people who hadn’t been praised. But those who had been praised … Continue reading →
