3 good habits drive great results

Research shows that leaders who develop sound behaviors—and turn them into daily habits—make smart decisions more quickly. Their habits help them follow a disciplined process for analyzing situations and producing successful outcomes. Here are three habits that successful leaders often exhibit: 1. Knowing when to turn away opportunities. Saying no is a useful habit for executives who believe in a… Continue reading

Labor efficiency: Workloads or makework?

New INSEAD research shows that indeed if you want something done, give it to a busy person. But how long can that formula work for? It is an experience everyone has had: an otherwise pleasant dining experience ruined by poor service. It takes five minutes just to get the waiter’s attention to take your order, then more waiting for the… Continue reading