Push and pull to get others to follow

Strong leaders muscle their way forward. But strength alone isn’t enough. You need to know when to push and when to pull to win over followers. Here’s how: ? Mix confidence with empathy. If you’re self-assured, you can convince doubters to follow your lead. But with vocal resisters, you’ll need to step into their shoes and understand their perspective. ? Stay on schedule,… Continue reading

Listening to Your Inner Voice Makes You a Better Manager

Some of the best advice we have all got — be it while making big personal decisions or making critical business decisions — is the same: Follow your inner voice. Most of us have heeded that counsel, yet if we were asked to list the elements that enable better decision-making, we would cite experience, research, data, even polls — but… Continue reading

What Is Organizational Culture? And Why Should We Care?

If you want to provoke a vigorous debate, start a conversation on organizational culture. While there is universal agreement that (1) it exists, and (2) that it plays a crucial role in shaping behavior in organizations, there is little consensus on what organizational culture actually is, never mind how it influences behavior and whether it is something leaders can change.… Continue reading

Act Like a Leader Before You Are One

If you want to become a leader, don’t wait for the fancy title or the corner office. You can begin to act, think, and communicate like a leader long before that promotion. Even if you’re still several levels down and someone else is calling all the shots, there are numerous ways to demonstrate your potential and carve your path to… Continue reading