11 Things Smart People Don’t Say

There are some things you simply never want to say at work. These phrases carry special power: they have an uncanny ability to make you look bad even when the words are true. Worst of all, there’s no taking them back once they slip out. I’m not talking about shocking slips of the tongue, off-color jokes, or politically incorrect faux… Continue reading

The Key to Giving and Receiving Negative Feedback

The predictor of misery is not in the message itself; it is in how safe people feel hearing the message. If people feel psychologically safe, they crave truth. If they feel unsafe, even the tiniest hint of disapproval can be crushing. When I discovered Rich had cocooned himself in his office, I knocked on his door. His feedback report was… Continue reading

Dont Make These Common Writing Mistakes

People judge you by your writing, so getting a word wrong can make you look bad. Be sure to avoid these common writing errors in your next email: Affect/Effect: Affect is a verb; effect is a noun. It affected him. The effect was startling. All Right/Alright: Although alright is gaining ground, the correct choice is still all right. A lot: A lot is… Continue reading

Work Smarter Not Harder: 17 Great Tips

In Dan Pink’s Free Agent Nation: The Future of Working for Yourself he closes the book with a long, excellent list of “Work Smarter Not Harder” type advice for people who want to start working for themselves. Frankly, the list is so good I think everyone would benefit from it. Below are my favorites. I’ve included links to research and prior… Continue reading