Make Your Emotions Work for You in Negotiations

Your emotions matter in negotiations. They fuel your behaviors, energize you, and allow you to strengthen—or distance and damage—relationships with the people you’re negotiating with. But too often, people refuse to acknowledge their full range of feelings because they’re afraid of losing the ability to think rationally and act strategically. So researchers and experts in the fields of psychology and… Continue reading

High-performing staff receive twice average pay rise

Pay differentiation – the varying of pay rewards for staff – was found in 93 percent of firms responding to recent research. According to the survey of 124 UK firms by professional services company Towers Watson, staff singled out for higher salary hikes and bigger bonuses were identified as ‘high-performing,’ receiving average base pay rises 67 percent larger than their… Continue reading

I’m a leader, not a manager!

  One of Kent’s friends — we’ll call him Roy — is a master craftsman who owns a small business that makes custom wood furniture. After making some cutbacks in 2009, his little company still employs three fine woodworkers, an office supervisor/customer service rep, and an apprentice. What makes Roy unusual is that when he founded his firm a dozen… Continue reading

What your CEO is thinking and may not be telling you

  According to a recent CareerBuilder.co.uk survey of 194 UK business leaders, 30% of the C-suite reported their biggest irritation with their HR department is a lack of knowledge about customers. One-in-five (21%) said their HR department is not tuned in enough to the competitive front. While business acumen has long been part of the HR job description, the financial… Continue reading

10 Business Clichés That Prove You’re Lazy

Recognize any of the platitudes on this list? Here’s why you should stop using them–now. Whipping out a platitude isn’t just annoying. Using some platitudes also shows you’re lazy–and not just in words but in actions: “Work smarter, not harder.” What happens when you say that to me? One: You imply I’m stupid. Two: You imply whatever I’m doing should… Continue reading