High-performing staff receive twice average pay rise

Pay differentiation – the varying of pay rewards for staff – was found in 93 percent of firms responding to recent research. According to the survey of 124 UK firms by professional services company Towers Watson, staff singled out for higher salary hikes and bigger bonuses were identified as ‘high-performing,’ receiving average base pay rises 67 percent larger than their… Continue reading

Dress codes and uniforms: it’s all about presentation

  I read an article about dress codes in the Times newspaper with great interest the other day. The Marylebone Cricket Club had received complaints from some members that its dress code was being ignored, which led to concern over falling standards. This snippet made me consider whether dress code standards were also slipping in UK workplaces more broadly and… Continue reading

I’m a leader, not a manager!

  One of Kent’s friends — we’ll call him Roy — is a master craftsman who owns a small business that makes custom wood furniture. After making some cutbacks in 2009, his little company still employs three fine woodworkers, an office supervisor/customer service rep, and an apprentice. What makes Roy unusual is that when he founded his firm a dozen… Continue reading

It’s not just about the money

Retaining your best workers during an economic downturn can make the difference between success and failure for any company. When pay is squeezed and standards of living seem threatened, people naturally focus more on salary and benefits and less on job satisfaction. In a recent survey by the Institute of Administrative Management, more than half (54%) of 2,000 UK workers… Continue reading

Become More Data-Driven by Breaking These Bad Habits

Becoming data-driven is a big, profitable deal, as recent academic work shows. I am delighted to see that more and more companies are looking to become more “data driven,” and that the term is penetrating the lexicon ever more deeply. But not every manager is jumping on board with data. Many are threatened by data and work, perhaps subconsciously, to… Continue reading