What your CEO is thinking and may not be telling you

  According to a recent CareerBuilder.co.uk survey of 194 UK business leaders, 30% of the C-suite reported their biggest irritation with their HR department is a lack of knowledge about customers. One-in-five (21%) said their HR department is not tuned in enough to the competitive front. While business acumen has long been part of the HR job description, the financial… Continue reading

Exploring The Link Between Emotional Control and Success

  One of the underlying assumptions about success in business is that we have to control ourselves and our emotions. For most of the last century emotions have been a ‘dirty’ word in business. The British stiff upper lip is seen as the pinnacle of control. Emotional Intelligence (for more on EI, read my previous article, Can neuroscience enhance acceptance… Continue reading

10 Business Clichés That Prove You’re Lazy

Recognize any of the platitudes on this list? Here’s why you should stop using them–now. Whipping out a platitude isn’t just annoying. Using some platitudes also shows you’re lazy–and not just in words but in actions: “Work smarter, not harder.” What happens when you say that to me? One: You imply I’m stupid. Two: You imply whatever I’m doing should… Continue reading

You Have to Treat People in Different Ways : Carlos Brito

Anheuser-Busch CEO says a people-friendly company is a successful company. Carlos Brito is the man who engineered the surprise 2008 buyout of Anheuser-Busch and its iconic American brands and brought them under the umbrella of Brazil’s InBev. A Stanford MBA, the Brazilian-born Brito worked for Shell Oil and Daimler-Benz before joining Brahma, a beer and soft drinks company. Over the… Continue reading

How HR can master strategy

HR should play a pivotal role in business strategy, particularly in organisations that consider their people a key asset. But the way to the CEO’s heart involves engaging with other business functions, talking their language and overcoming some intrinsic barriers. Does any other business function have to justify its existence as much as HR? It often doesn’t feel like it.… Continue reading