Being Engaged at Work Is Not the Same as Being Productive

The holy grail of today’s workplace is high employee engagement. According to Gallup’s oft-cited research on the topic, just about one-third of U.S. employees are engaged on the job. That number drops to 13% worldwide, and has held steady for years. Many companies are investing heavily to identify what leads to high engagement in order to motivate employees, thereby increasing… Continue reading

What to Do When You’re the Target of a Hurtful Office Rumor

When Caroline moved to a new city to take on a job at a company she was thrilled to join, she was surprised when she had a hard time building friendships and positive relationships with her colleagues. A few months down the road, she found out why: Someone from her previous company had falsely told one of her new colleagues… Continue reading

The Rise of AI Makes Emotional Intelligence More Important

The booming growth of machine learning and artificial intelligence (AI), like most transformational technologies, is both exciting and scary. It’s exciting to consider all the ways our lives may improve, from managing our calendars to making medical diagnoses, but it’s scary to consider the social and personal implications — and particularly the implications for our careers. As machine learning continues… Continue reading

Want to Be More Productive? Sit Next to Someone Who Is

To increase worker performance, employers often invest in a number of things, from rewards and incentives to education and training. These traditional approaches develop employees’ skills and enrich their work experience. But we discovered a surprisingly simple way to increase productivity, one that was low-cost and had immediate impact: better office seating arrangements. Research we conducted suggests that who an… Continue reading